ZOHO CRMPlus
4.1
11
Zoho CRM Plus is a unified customer experience platform that connects sales, marketing, and customer service teams in one interface to deliver superior customer experiences. It brings together customer service, visitor tracking, intelligent chatbots, email marketing, social media, surveys, project management, cross-functional analytics, and an exclusive email client for salespeople—all built around CRM.
Strengths
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Customizable
Allows for extensive customization to fit specific business needs
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All-in-one
Includes a wide range of features such as sales automation, marketing automation, and customer support
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Affordable
Pricing is competitive and offers a lot of value for the cost
Weaknesses
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Steep Learning Curve
May take some time to learn and navigate the platform
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Limited Integrations
May not integrate with all necessary third-party tools
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Limited Reporting
Reporting capabilities may not be as robust as other CRM options
Opportunities
- CRM software is becoming increasingly important for businesses, providing opportunity for growth
- Opportunity to expand into new international markets
- Opportunity to continue developing and adding new features to stay competitive
Threats
- Competitors may offer similar or better features at a lower cost
- Economic downturns may lead to decreased demand for CRM software
- Security breaches could lead to loss of customer trust and damage to the brand
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ZOHO CRMPlus Plan
ZOHO CRMPlus offers a tiered pricing strategy with four versions ranging from $12 to $100 per user per month, with increasing features.
SSO Free Forever
Manage SurveyMonkey, Salesforce Sales Cloud, Salesforce CRM, HubSpot Sales Hub, Zoho Desk, Zoho CRM, HubSpot, Freshdesk, monday sales CRM, Acuity Scheduling with SSO
