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Ease of use
Simple and intuitive interface
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Customization
Flexible scheduling options and branding
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Integration
Seamless integration with popular calendars and payment systems
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Limited features
Lacks advanced scheduling and reporting features
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Pricing
Relatively expensive compared to competitors
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Customer support
Limited customer support options
- Opportunity to expand into new markets and industries
- Potential partnerships with other SaaS providers
- Opportunity to add new features and functionality
- Intense competition from established scheduling software providers
- Potential impact of economic downturn on small business customers
- Potential security breaches and data privacy concerns
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Review Distribution
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👍
High - rated users
The software is well-integrated with a SquareSpace site, which we were already using for web hosting. This makes it easy to insert and integrate with any other SquareSpace systems you are using. The customer support is also excellent, with low wait times and knowledgable staff available to talk to.This software was difficult to set up to integrate with our CRM and Outlook calendars. This is because of the nature of needing to sync multiple calendars at the same time, and I suspect that other scheduling apps might have run into the same issue. As it is, we still do not have the program set up correctly, as it will take a dedicated several hours, by someone who knows each of your systems inside and out.
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🤔
Average - rated users
Acuity Scheduling is easy to use and has a lot of features that are helpful for scheduling appointments. It also integrates well with other software.The pricing can be a bit high for small businesses, and there are some limitations with the customization options.
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👎
Low - rated users
I love that I can create multiple kinds of appointments for my clients to choose from and that it syncs with my Google calendar so that I don't get double booked.There isn't much that I don't like about this product, I find that it does what I need.
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Acuity Scheduling Plan
