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Affordable pricing
Zoho Assist offers competitive pricing compared to other remote support software.
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Easy to use
The software has a user-friendly interface that makes it easy for users to navigate and use.
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Multiple features
Zoho Assist offers a wide range of features such as file transfer, chat, and remote printing.
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Limited customization
The software has limited customization options, which may not be suitable for some businesses.
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Limited integrations
Zoho Assist has limited integrations with other software, which may be a drawback for some businesses.
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Limited branding options
The software has limited branding options, which may not be suitable for businesses that want to promote their brand.
- The COVID-19 pandemic has increased the demand for remote support software, which presents an opportunity for Zoho Assist to expand its customer base.
- Zoho Assist can expand its customer base by targeting new markets such as small businesses and startups.
- Zoho Assist can increase its market share by integrating with more software, which will make it more attractive to businesses.
- Zoho Assist faces competition from established players such as TeamViewer and LogMeIn, which may make it difficult to gain market share.
- An economic downturn may lead to a decrease in demand for remote support software, which may affect Zoho Assist's revenue.
- Security concerns may affect Zoho Assist's reputation and lead to a decrease in customer trust.
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Review Distribution
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👍
High - rated users
ZOHO Assist integrates perfectly with the rest of ZOHO One suite, allowing complete control over connections.The recording of remote support does not work well and there seems to be a memory leak issue when connecting to a server for a client.
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🤔
Average - rated users
Zoho Assist is a comprehensive solution for remote support and unattended access, with a user-friendly interface.While in an active session, it is difficult to use other tools and Zoho Assist significantly decreases processing speed and loading times.
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👎
Low - rated users
Zoho Assist allows for easy, secure, and reliable remote access to computers or mobile devices from anywhere and anytime, with the ability to share screens, transfer files, and record sessions.Zoho Assist occupies all available resources of the computer, making it difficult to use other tools and causing slow processing and loading times.
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Zoho Assist Plan
