xSellco Feedback
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xSellco Feedback is a software that helps increase seller ratings on Amazon, eBay, and Trustpilot by requesting feedback from happy customers. It allows for tailored feedback requests based on various factors to increase positive reviews and boost sales.
Strengths
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Automation
Automated feedback requests save time and increase response rates.
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Multichannel
Supports feedback requests for multiple channels, including Amazon, eBay, and more.
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Customization
Customizable feedback requests allow for personalized messaging and branding.
Weaknesses
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Limited Integrations
Integrations are limited to a few select ecommerce platforms.
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Pricing
Pricing may be too high for small businesses or those with low order volumes.
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Limited Features
Lacks some advanced features, such as sentiment analysis or competitor analysis.
Opportunities
- Opportunity to expand integrations and features to reach a wider audience.
- Opportunity to expand to more international marketplaces.
- Opportunity to form partnerships with other SaaS providers to offer bundled solutions.
Threats
- Competition from other feedback management tools, such as Feedback Genius or FeedbackWhiz.
- Changes to marketplace policies or algorithms could impact the effectiveness of feedback requests.
- Negative feedback from customers could impact the reputation of the seller and the effectiveness of feedback requests.
Ask anything of xSellco Feedback with Workflos AI Assistant
https://www.xsellco.com/
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xSellco Feedback Plan
xSellco Feedback offers three pricing plans starting at $49/month with features such as automated feedback requests and multichannel support.
xSellco Feedback Basic
49
5,000 feedback requests per month
Unlimited Marketplaces
Automated Feedback Requests
Templates and Snippets
Seller and Product Reviews
Negative Feedback Management
Coordinate Intelligent Request Schedules
Feedback Report Analytics
Sales Dashboard
Email Support
xSellco Feedback Professional
99
25,000 feedback requests per month
Unlimited Marketplaces
Automated Feedback Requests
Templates and Snippets
Seller and Product Reviews
Negative Feedback Management
Coordinate Intelligent Request Schedules
Feedback Report Analytics
Sales Dashboard
Email and Phone Support
xSellco Feedback Premium
199
60,000 feedback requests per month
Unlimited Marketplaces
Automated Feedback Requests
Templates and Snippets
Seller and Product Reviews
Negative Feedback Management
Coordinate Intelligent Request Schedules
Feedback Report Analytics
Sales Dashboard
Email, Phone and Live Chat Support