PayPal
4.6
25,811

Not Claimed

PayPal for business offers payment solutions for online and in-person sales, including online checkout and POS systems.
Developer
PayPal
Category
Commerce
HQ Location
San Jose, CA
Year Founded
1998
Number of Employees
29,609
Twitter
Strengths
  • Security

    Uses advanced encryption and fraud detection tools to protect user data

  • Ease of use

    Simple and intuitive interface for sending and receiving payments

  • Global reach

    Available in over 200 countries and supports multiple currencies

Weaknesses
  • Fees

    Transaction fees can be high, especially for international payments

  • Limited customer support

    Customer service can be slow and unresponsive at times

  • Account freezes

    Accounts can be frozen or limited without warning, causing inconvenience to users

Opportunities
  • Can leverage its global reach to expand into new markets and increase revenue
  • Can form partnerships with other companies to offer integrated payment solutions
  • Can capitalize on the growing trend of mobile payments by offering a seamless mobile experience
Threats
  • Facing increasing competition from other payment providers such as Stripe and Square
  • Changes in regulations or laws could impact PayPal's operations and profitability
  • Data breaches or security incidents could damage PayPal's reputation and erode user trust

Ask anything of PayPal with Workflos AI Assistant

https://www.paypal.com/
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What are the pros and cons of the current application?
How are users evaluating the current application?
How secure is the current application?

Review Distribution

  • 👍
    High - rated users

    No information provided for high-rated segment.

  • 🤔
    Average - rated users

    Customers have reported issues with PayPal holding their funds for extended periods of time and blocking their accounts without providing a reason. The support provided by PayPal is unhelpful and often just copy/paste responses. However, some customers have reported success in resolving their issues by contacting the CEO of PayPal directly.

  • 👎
    Low - rated users

    Customers have reported that PayPal is easy to use when it works, but the company is utterly useless when needed most. Some customers have experienced criminal fraud and found PayPal's customer service to be obstructive and unusable.

Media

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PayPal Plan

PayPal offers a tiered pricing strategy with three versions (Standard, Pro, and Advanced) based on transaction volume and features.
On Website - Basic $ 0 per month
Accept credit cards and PayPal on your site Swipe cards in your store and on the go Create and email invoices for fast payment Accept mobile payments anywhere
On Website - Custom $ 30 per month
Customize your entire online checkout Accept credit cards and PayPal payments Take mobile payments anywhere Send customized invoices Connect with popular carts and platforms
On Phone and In Store $ 0 per month
Accept credit cards and PayPal on your phone Use your tablet to accept in-store purchases Send invoices and receipts quickly
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