Userlike
4.4
1,531
Userlike is a software solution for live chat and customer messaging that allows companies to receive messages from different channels in one central inbox. It offers a modern website messenger for generating leads and following up with customers, as well as professional service features such as voice messages, live translations, and intelligent routing. With Userlike's AI Automation Hub, users can create AI-powered chatbots, smart FAQ pages, and interactive contact forms to automate customer service. Userlike is GDPR-compliant and suitable for companies of all sizes.
Strengths
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Customizable chat widgets
Users can customize the chat widget to match their website's design and branding.
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Integrations
Userlike integrates with popular tools like Slack, Salesforce, and HubSpot.
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Analytics
Users can track chat metrics like response time and customer satisfaction.
Weaknesses
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Pricing
Userlike's pricing may be too expensive for small businesses.
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Limited features
Userlike may not have all the features that some users are looking for.
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Language support
Userlike may not support all languages, which could be a barrier for some users.
Opportunities
- The market for live chat software is growing, which could lead to more customers for Userlike.
- Userlike could expand its features to attract more users and compete with other live chat software providers.
- Userlike could expand its language support and target international markets.
Threats
- Userlike faces competition from other live chat software providers like Intercom and Zendesk.
- An economic downturn could lead to fewer businesses investing in live chat software like Userlike.
- Security concerns could lead to users choosing other live chat software providers that prioritize security.
Ask anything of Userlike with Workflos AI Assistant
http://www.userlike.com/
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Userlike Plan
Userlike offers a range of pricing plans starting at €29/month, with features such as chatbots, integrations, and analytics.
Free
0
Simple chat setup for your website.
1 Widget
1 Seat
All the core features:
Image and video support, Canned messages, Data privacy features, File sharing, Multi-language support, Surveys and ratings, Registration form
Team
90
Modern website messaging with a flat fee.
4 Widgets
4 Seats
2 Channel
All the core features
Website Messenger
Add-ons
WhatsApp Channel
Messaging Apps
Live Translation
Video calls
Screen sharing
Basic API access
Corporate
290
Multi-channel messaging with professional power features.
10 Widgets
10 Seats
4 Channels
All the core features
Website Messenger
Add-ons
WhatsApp channel
Messaging apps
Live Translation
Video calls
Screen sharing
Basic API access
AI Automation Hub
Chatbot
Analytics
Flex
Contact Us
Enterprise solution. Flexible on all dimensions.
10+ Widgets
10+ Seats
4+ Messaging apps
All the core features
Website Messenger
Add-ons
WhatsApp channel
Messaging apps
Live Translation
Video calls
Screen sharing
Basic API access
AI Automation Hub
Chatbot
Analytics
White Label
Advanced routing
Professional onboarding
Organizations
Dedicated account manager
SSO Free Forever
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