UIB’s UnificationEngine® Conversational AI and IoT platform lets you talk and text any connected device/system on any communications platform in any language using any NLP AI. UIB created the world's first and leading conversational AI platform with cognitive IoT capabilities — UnificationEngine®. It facilitates frictionless onboarding and seamless communications between humans, IT systems, and machines, such as connected appliances (smart homes), smart cities and smart factories (Industry 4.0). Using chatbots and AI in both text chats and voice conversations across all messaging platforms and over 30+ other channels, including smart speakers/virtual assistants Amazon Alexa (Echo), Google Home, and others, this cloud-based middleware provides an omnichannel conversational user experience without the need to download apps or install hardware hubs. Our customers' end users can simply talk to and text with devices, citizen services, and company IT infrastructures — in natural language — on their preferred communication channels. Our patented SmartContact™ and UnificationEngine technologies are used by global consumer electronics companies and device/appliance manufacturers in the Consumer IoT (CIoT) space, large enterprises in various industries for Industrial IoT (IIoT), and city councils and local municipalities for Government IoT (GIoT). UIB provides a secure, intelligent, and connected Unified Communications platform both on-premise and as a Service (UCaaS) in the cloud. UIB makes it easy for humans and machines to talk to and understand each other by serving as a universal translator between human language and machine language (APIs).