TalkToUsers
4.9
1
TalkToUsers is a SaaS feedback tool that allows website users to provide feedback by pointing, clicking, and explaining in seconds. It replaces email and survey feedback and provides a screenshot of the user's screen to see exactly what they saw when leaving feedback. All feedback is stored in one place and can be integrated into a CRM system.
Strengths
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User feedback
Provides valuable insights from real users
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Ease of use
Simple and intuitive interface
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Customization
Allows for tailored questions and targeting
Weaknesses
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Limited audience
Only reaches users who have signed up for the platform
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Cost
Pricing may be prohibitive for smaller businesses
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Limited features
May not have all the functionality needed for complex research projects
Opportunities
- Could expand to reach a wider audience
- Could add new features to increase functionality
- Could form partnerships with other SaaS companies to increase reach
Threats
- May face competition from other user research platforms
- Could see decreased demand during an economic downturn
- May face increased regulation around data privacy and security
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TalkToUsers Plan
TalkToUsers offers three pricing plans starting at $29/month, with features such as unlimited sessions, screen recording, and custom branding.