Survicate
4.5
277

Not Claimed

Survicate is a user journey survey software that helps businesses collect continuous customer insights across all digital touch points. It supports various use cases related to collecting and managing customer feedback, including customer experience, marketing feedback, and product experience. Survicate plans come with unlimited free users, and it can be integrated with other tools using native integrations or APIs. With Survicate, businesses can get constant streams of insights from customers, learn what they think of their website, product, or customer service, automate continuous feedback collection, and act on feedback to increase customer satisfaction and loyalty.
Developer
Survicate
Category
CRM
Suitable for enterprise
Freelance、Startups、SMEs、Agencies、Enterprises
HQ Location
Warsaw, MA
Year Founded
2013
Number of Employees
58
Twitter
Strengths
  • User-friendly interface

    Easy to use and navigate

  • Customizable surveys

    Allows for personalized surveys

  • Real-time feedback

    Provides immediate insights

Weaknesses
  • Limited integrations

    Not compatible with all software

  • Limited reporting options

    May not provide all desired metrics

  • Limited question types

    May not accommodate all survey needs

Opportunities
  • Can increase compatibility with other software
  • Can accommodate more survey needs
  • Can provide more metrics for analysis
Threats
  • May face competition from similar software
  • May experience decreased demand during economic downturns
  • May face challenges with data privacy regulations

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Media

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Survicate Plan

Survicate offers a range of pricing plans starting at $99/month with varying features such as surveys, feedback widgets, and integrations.
Free $ 0 Per Month
Unlimited responses/month. All survey features Unlimited survey responses Native integrations for marketing, product and support tools Email, link, website, in-product, and mobile surveys NPS, CSAT, CES and 12 more question types 125+ professional survey templates 7 days collection time per survey No time limit on the free plan One active survey Unlimited free users
Feedback Starter $ 99 Per Month
250 responses / month. Everything in Free and: Custom survey design Skip logic and branching Results export (CSV, XLS) Auto-identify respondents Charts exports (PDF, PNG) Custom 'thank you' screen
Advanced Researcher $ 149 Per Month
500 responses / month. Everything in Feedback Starter and: Answer piping 'Thank you' screen actions Google Sheets export Slack & MS Team notifications Customer data filters Word cloud
Feedback Automation $ 199 Per Month
2500 responses / month. Everything in Feedback Automation and: Multilingual surveys Export API Automated recurring surveys Conditional notifications Webhooks Custom domain
Team Insights $ 299 Per Month
2500 responses / month. Everything in Feedback Automation and: Sampling Sandbox workspace Folders User roles Custom CSS SAML SSO
Scale $ 299 Per Month
For websites, products or mobile apps with lots of users Custom survey audience size All survey channels All features Unlimited free users Unlimited integrations Unlimited active surveys Unlimited data retention Essential training On-demand video support PO and Invoice payment
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