Survicate
4.5
277
Survicate is a user journey survey software that helps businesses collect continuous customer insights across all digital touch points. It supports various use cases related to collecting and managing customer feedback, including customer experience, marketing feedback, and product experience. Survicate plans come with unlimited free users, and it can be integrated with other tools using native integrations or APIs. With Survicate, businesses can get constant streams of insights from customers, learn what they think of their website, product, or customer service, automate continuous feedback collection, and act on feedback to increase customer satisfaction and loyalty.
Strengths
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User-friendly interface
Easy to use and navigate
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Customizable surveys
Allows for personalized surveys
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Real-time feedback
Provides immediate insights
Weaknesses
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Limited integrations
Not compatible with all software
-
Limited reporting options
May not provide all desired metrics
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Limited question types
May not accommodate all survey needs
Opportunities
- Can increase compatibility with other software
- Can accommodate more survey needs
- Can provide more metrics for analysis
Threats
- May face competition from similar software
- May experience decreased demand during economic downturns
- May face challenges with data privacy regulations
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http://survicate.com
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Survicate Plan
Survicate offers a range of pricing plans starting at $99/month with varying features such as surveys, feedback widgets, and integrations.
Free
0
Per Month
Unlimited responses/month.
All survey features
Unlimited survey responses
Native integrations for marketing, product and support tools
Email, link, website, in-product, and mobile surveys
NPS, CSAT, CES and 12 more question types
125+ professional survey templates
7 days collection time per survey
No time limit on the free plan
One active survey
Unlimited free users
Feedback Starter
99
Per Month
250 responses / month.
Everything in Free and:
Custom survey design
Skip logic and branching
Results export (CSV, XLS)
Auto-identify respondents
Charts exports (PDF, PNG)
Custom 'thank you' screen
Advanced Researcher
149
Per Month
500 responses / month.
Everything in Feedback Starter and:
Answer piping
'Thank you' screen actions
Google Sheets export
Slack & MS Team notifications
Customer data filters
Word cloud
Feedback Automation
199
Per Month
2500 responses / month. Everything in Feedback Automation and:
Multilingual surveys
Export API
Automated recurring surveys
Conditional notifications
Webhooks
Custom domain
Team Insights
299
Per Month
2500 responses / month. Everything in Feedback Automation and:
Sampling
Sandbox workspace
Folders
User roles
Custom CSS
SAML SSO
Scale
299
Per Month
For websites, products or mobile apps with lots of users
Custom survey audience size
All survey channels
All features
Unlimited free users
Unlimited integrations
Unlimited active surveys
Unlimited data retention
Essential training
On-demand video support
PO and Invoice payment