SugarCRM
3.7
445
SugarCRM is a cloud-based application for sales automation, marketing automation, account management, and customer relationship management. It offers customizable home pages, a new-user "wizard" tool, a shortcut bar, enhanced-view global search functions, and downloadable plug-ins. It is built on an open-source platform, allowing for customization and integration with third-party systems. It supports multiple operating systems and is available as a cloud-based or on-premise solution.
Strengths
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Customization
Highly customizable to fit specific business needs
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Open-source
Open-source platform allows for flexibility and community support
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Mobile app
Comes with a mobile app for on-the-go access
Weaknesses
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Complexity
Can be complex to set up and use
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Cost
Can be expensive for larger organizations
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Limited integrations
Limited integrations with other software
Opportunities
- Growing market for CRM software presents opportunity for growth
- Opportunity to expand into new markets or industries
- Opportunity to add new features and functionality to stay competitive
Threats
- Intense competition in the CRM market
- Economic downturn could lead to decreased demand for CRM software
- Increased focus on data privacy and security could impact adoption
Ask anything of SugarCRM with Workflos AI Assistant
https://www.sugarcrm.com/
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SugarCRM Plan
SugarCRM offers three pricing plans: Sugar Professional at $40/user/month, Sugar Enterprise at $65/user/month, and Sugar Ultimate at $150/user/month.