Beta
SnapCall
4.5
7

Not Claimed

SnapCall is a live video calling and live streaming solution that can be easily added to websites, applications, and tech stacks. It offers features such as data analytics, multiple camera usage, payment requests, video watching, screen sharing, and picture-in-picture mode. It aims to help businesses improve their communication and business processes, retain more customers, resolve more cases, and speed up sales processes.
Website
https://snapcall.io/
Developer
Soffid
Category
CRM、Commerce
Suitable for enterprise
Startups、Enterprises
Strengths
  • Easy Integration

    Seamless integration with existing CRM and customer support tools.

  • Real-time Analytics

    Provides real-time analytics and insights to improve customer experience.

  • Increased Efficiency

    Reduces call handling time and increases agent efficiency.

Weaknesses
  • Limited Features

    Limited features compared to other call center software.

  • High Pricing

    Relatively high pricing compared to other call center software.

  • Limited Integrations

    Limited integrations with third-party tools.

Opportunities
  • Growing market for call center software due to increasing demand for customer support.
  • Opportunity to expand to new markets and industries.
  • Opportunity to add new features and integrations to stay competitive.
Threats
  • Intense competition from established call center software providers.
  • Economic downturn may lead to reduced demand for call center software.
  • Increasing security concerns may lead to reduced adoption of cloud-based call center software.

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Media

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SnapCall Plan

SnapCall offers a pay-as-you-go pricing model with three versions, starting at $0.02 per minute, with additional features available at higher tiers.
Embedded $ 20 Per Month
Payment for each agent's seat. Worldwide destinations, unlimited call duration and agent seats. Video, Voice & Screen sharing functions. Free trial. No credit card required. Sign up and cancel anytime. Technical support throughout the entire use of the product.
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