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Salesmachine
4.3
71

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Salesmachine is a SaaS platform that provides insights and tools to product-led teams to engage with the right user at the right time with the right context. It offers a modular architecture that delivers a 360° view into the customer journey and event-triggered tools ranging from alerts and notifications to automated customer communications and teams task assignment and reports generation. Sales teams can focus on the best leads, product and growth teams can accelerate onboarding and adoption, and customer success teams can coordinate proactive actions at every stage of the customer lifecycle.
Website
https://www.salesmachine.io/
Developer
Salesmachine
Category
CRM
Suitable for enterprise
Startups、SMEs、Agencies、Enterprises
HQ Location
Cambridge, Massachusetts
Year Founded
2014
Number of Employees
2
Twitter
@salesmachine_io
Strengths
  • Automation

    Automated customer engagement and tracking

  • Analytics

    In-depth analytics and reporting

  • Integration

    Seamless integration with other tools

Weaknesses
  • Pricing

    Pricing may be too high for some businesses

  • Complexity

    May be too complex for some users

  • Limited Features

    May not have all the features some businesses need

Opportunities
  • Growing market for customer engagement tools
  • Opportunity to add new features and expand functionality
  • Opportunity to form partnerships with other SaaS companies
Threats
  • Competition from other customer engagement tools
  • Potential impact of economic downturn on sales
  • Potential security breaches and data privacy concerns

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Media

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Salesmachine Plan

Salesmachine offers a tiered pricing model starting at $99/month for basic features and up to $499/month for advanced features.
Free $ Free
SaaS Metrics Dashboards, instant view of contact & company usage. SaaS Dashboards Contact and Company Tracking 360° customer profile at contact & company level Segmentation Product Usage Metrics Customer fit score Product adoption score Customer Health score Churn reasons Integrations with API, Segment, Intercom and Slack
Start $ 75 Per Month
Product Teams. Centralize customers data, build business Analytics. SaaS Dashboards Trial management Adoption Churn Analytics Customer fit score Product adoption score Trial Qualification Customer Health score Customer Lifecycle Churn reasons Pre-buildt automation Alerts and notifications Unified inbox Dashboards Sales reports Churn reports Revenue reports Contacts & Account based tracking Full API Access Base integrations Intercom, Segment, Slack Standard integrations Zapier, NPS Help Docs Email Support
Grow $ 150 Per Month
Revenue Teams. Identify Qualified lead, Onboard and build automations. SaaS Dashboards Trial management Adoption Churn Analytics Customer fit score Product adoption score Trial Qualification Customer Health score Customer Lifecycle Segments Churn reasons Pre-buildt automation Alerts and notifications Workflows Unified inbox Collaboration Dashboards Sales reports Churn reports Revenue reports Customer Success reports Contacts & Account based tracking Full API Access Base integrations Intercom, Segment, Slack Standard integrations Zapier, NPS CRM integrations (Hubspot, Pipedrive) Help Docs Email Support Live Chat Support
Scale $ Contact Us
Customer Success. Collaborate, Grow, and Retain your customers. SaaS Dashboards Trial management Adoption Churn Analytics Customer fit score Product adoption score Trial Qualification Customer Health score Customer Lifecycle Segments Churn reasons Custom metrics Custom scores Pre-buildt automation Alerts and notifications Workflows Playbooks Owner assignment Unified inbox Collaboration Portfolios Dashboards Sales reports Churn reports Revenue reports Customer Success reports Productivity reports Contacts & Account based tracking Full API Access Base integrations Intercom, Segment, Slack Standard integrations Zapier, NPS CRM integrations (Hubspot, Pipedrive) Premium CRM (Salesforce) Help Docs Email Support Live Chat Support Kick-off Strategy Training Dedicated CSM Technical Integration Setup
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