Salesforce Essentials
4.1
693
Salesforce Essentials is a sales and support CRM for small businesses that is easy to use, setup, and maintain. It is built on the world's #1 CRM platform and includes a mobile app, allowing small businesses to work from anywhere. With Essentials, users can sell faster with a customizable view of all sales details and track emails, calls, and meetings to keep customer records up-to-date. It also includes customer service productivity tools to automate tasks, route questions, and provide a branded self-service portal. The cost is $25 per user per month.
Strengths
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Customizable
Flexible and customizable to fit specific business needs
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User-friendly
Easy to use and navigate for all levels of users
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Integration
Seamless integration with other Salesforce products
Weaknesses
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Pricing
Relatively expensive compared to other SaaS options
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Limited features
May not have all the features needed for larger or more complex businesses
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Training
May require additional training for some users to fully utilize all features
Opportunities
- Opportunity to increase market share in the CRM software industry
- Potential to expand into new markets or industries
- Opportunity to form partnerships with other SaaS providers for integrated solutions
Threats
- Intense competition from other CRM software providers
- Potential impact of economic downturn on sales and revenue
- Potential security breaches or data leaks that could damage reputation
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Salesforce Essentials Plan
Salesforce Essentials offers a monthly subscription plan starting at $25/user/month with basic CRM features for small businesses.
Salesforce Essentials
25
per user / month
Up to 10 users
Organized and manage contacts and accounts
Track sales stages and pipeline
Track email and meetings
Customer Support across email, phone, chat, and social
Mobile friendly
Direct Integrations
Create custom reports and dashboards
SSO Free Forever
Manage SurveyMonkey, Salesforce Sales Cloud, Salesforce CRM, HubSpot Sales Hub, Zoho Desk, Zoho CRM, HubSpot, Freshdesk, monday sales CRM, Acuity Scheduling with SSO
