Beta
Pure Chat
4.2
406

Not Claimed

Pure Chat offers live chat software for small and mid-sized organizations to engage website visitors throughout the customer journey. They have a 100% Free plan with unlimited users/operators and chats on up to 3 websites. The Pro plan offers more features such as visitor analytics, unlimited contacts, and trigger-based notifications.
Website
http://www.purechat.com
Developer
Pure Chat
Category
CRM
HQ Location
Scottsdale, AZ
Year Founded
2012
Number of Employees
1
Twitter
@PureChat
Strengths
  • Easy to use

    Intuitive interface and simple setup process

  • Customizable

    Ability to customize chat widget to match website branding

  • Mobile app

    Mobile app available for on-the-go customer support

Weaknesses
  • Limited integrations

    Few integrations with other software and platforms

  • Limited features

    Lacks some advanced features compared to other chat software

  • Limited reporting

    Limited reporting and analytics capabilities

Opportunities
  • Increasing demand for live chat software in the market
  • Opportunity to expand integrations with other software and platforms
  • Opportunity to add more advanced features to stay competitive
Threats
  • Intense competition from other live chat software providers
  • Pricing pressure from competitors offering similar features at lower prices
  • Growing concerns over data privacy and security may impact customer trust

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Media

Pure Chat pure-chat-screenshot-1.png

Pure Chat Plan

Pure Chat offers a free version with limited features and three paid plans starting at $39/month with additional features and support.
Free $ 100
Unlimited use of Pure Chat's core live chat features, including unlimited users/operators and unlimited chats Unlimited Users/Operators Unlimited Chats Use on Up to 3 Websites iOS and Android Apps Unlimited Chat History Widget Customization Integrations Engagement Hub File Transfer (Images, Documents, GIFs, etc.) Chat Alerts Canned Responses Security Roles for Admins, Operators and Users
Pro $ 99 (paid monthly)
Get unlimited access to everything included in the Free plan, plus: visitor analytics, visitor alerts, unlimited contacts, SMS notifications, comprehensive reports, and the ability to remove branding Unlimited Users/Operators Unlimited Chats Use on Unlimited Websites iOS and Android Apps Unlimited Contacts Unlimited Chat History Widget Customization Integrations Engagement Hub File Transfer (Images, Documents, GIFs, etc.) Trigger-based Actions and Notifications Canned Responses Security Roles for Admins, Operators and Users Account Statistics and Reports Visitor Analytics Unlimited Contacts Remove Branding Visitor Alerts SMS Notifications CSV Export for Transcripts and Contact Records Priority Support
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