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ProProfs Survey Maker
4.3
107

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ProProfs Survey Maker is a SaaS-based survey software that offers pre-made and customized surveys to gather data on customer loyalty and satisfaction levels. It provides over 100 ready-made templates and over 1,000,000 questions to align with business goals and objectives. The tool offers surveys, NPS surveys, in-app surveys, popup surveys, sidebar forms, quizzes, and polls. It provides real-time reports, boosts customer retention, and expands customer outreach. The tool supports multiple languages and integrations with other software. Video tutorials and FAQs are available in the help section.
Website
https://www.proprofs.com/
Developer
ProProfs
Category
CRM
Suitable for enterprise
Freelance、Startups、SMEs、Agencies、Enterprises
HQ Location
Los Angeles, CA
Year Founded
2009
Number of Employees
217
Twitter
@ProProfs
Strengths
  • Ease of use

    Intuitive interface and simple survey creation process

  • Customization options

    Wide range of question types and branding options

  • Analytics

    Real-time data and analytics to track survey responses

Weaknesses
  • Limited integrations

    Few integrations with other software and tools

  • Pricing

    Relatively expensive compared to some competitors

  • Limited language support

    Only supports a few languages for survey creation

Opportunities
  • Opportunity to expand language support and target new markets
  • Opportunity to form partnerships with other software and tools for better integration
  • Opportunity to develop new features and improve existing ones
Threats
  • Competition from other survey software providers
  • Potential impact of economic downturn on customer spending
  • Impact of changing data privacy regulations on survey data collection and storage

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ProProfs Survey Maker Plan

ProProfs Survey Maker offers four pricing plans ranging from $0 to $99 per month, with varying features and limitations.
Free $ Free With One-Time Purchase
Best for startups looking to get started with online surveys. Unlimited Surveys Administrators (1)
Essentials $ 50 Per Month
Best for small to medium size business aiming to gather feedback through online surveys. Unlimited Surveys Unlimited Responses Administrators (1) Logo, Branding & Themes Respondent email notification Customer Support (Basic) Integrations (Basic)
Premium $ 100 Per Month
Best for large businesses that need multiple administrators and advanced features like unlimited storage. Unlimited Surveys Administrators (Unlimited) Logo, Branding & Themes Survey Scoring Branching and Skip Logic Accept File Uploads Quiz Maker (Quiz Maker Essentials 200 Takers $1200/y value) Net Promoter Score In-App Survey Sidebar Forms Popup Survey Advanced Reporting Tools SSO Offline Authoring with Excel Notifications & Report Sharing White Label Unlimited Private User Accounts Unlimited Groups & Classroom Organizational Data oversight, security and ownership Organization-wide collaboration Centrally-managed enterprise Customer Support (Premium) Integrations (Premium)
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