piHappiness is a Comprehensive Real-time Customer Feedback Management and Survey Platform, measuring Customer Satisfaction. piHappiness is a comprehensive real-time and survey platform and measures customer satisfaction. The software uses multiple metrics like emoticons, NPS scores, feedback categories and reasons, single and multiple questionnaires and open text using tablets, iPads, online surveys to capture customer satisfaction. With customized reports and dashboards, access real-time feedback, analyze and act swiftly to resolve issues instantly and efficiently.