OKEN SaaS platform bridges the gap between mall owners & customers. OKEN SaaS platform bridges the gap between mall owners & customers. Mall owners provide customers information on turn-by-turn directions within the mall (Mall wayfinder), GPS parking, discounts, store/ brand directories & special offers served within the app to make customers’ mall experience graceful. The mall management and loyalty app provides a channel for on-the-fly access to precise information & customer engagement. It pumps up users’ shopping vibes at all levels – savings through rewards and gift vouchers, dining, store/ brand browsing & accessing restrooms and other amenities within the mall.