Mi9 Mosaic Clienteling
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Not Claimed

Mi9 Retail provides solutions for merchandise management, digital commerce, and store operations to help retailers create great experiences for their customers. They collaborate closely with customers to define the product development road map and focus on delivering great software and support while minimizing the need for professional services. They ensure that all customers are guaranteed an upgrade path to the latest version of the product.
Developer
Mi9 Retail
Category
Commerce
HQ Location
Montreal, QC
Year Founded
1985
Number of Employees
47
Strengths
  • Personalized customer experience

    Tailored recommendations and promotions based on customer data

  • Omnichannel capabilities

    Seamless integration across online and offline channels

  • Real-time inventory visibility

    Accurate and up-to-date inventory information for better decision-making

Weaknesses
  • High cost

    Expensive compared to other clienteling software options

  • Steep learning curve

    Requires significant training and onboarding for optimal use

  • Limited customization

    Limited ability to customize the software to specific business needs

Opportunities
  • Increasing consumer expectations for personalized shopping experiences
  • Opportunity to expand into new geographic or vertical markets
  • Opportunity to integrate with other software solutions for a more comprehensive retail management system
Threats
  • Increasing number of competitors in the clienteling software market
  • Potential decrease in consumer spending during economic downturns
  • Growing concerns over data privacy and security may impact consumer trust in the software

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http://mi9retail.com
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Mi9 Mosaic Clienteling Plan

Mi9 Mosaic Clienteling offers a subscription-based pricing model with three versions, starting at $99 per user per month.
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