Kibly
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Kibly is a SaaS tool that integrates with Amazon businesses and sends automated emails to customers to improve customer service and increase positive reviews.
Strengths
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Automated Feedback Requests
Kibly automates feedback requests to increase seller feedback and product reviews.
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Customizable Templates
Kibly offers customizable email templates to match your brand and voice.
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Integrations
Kibly integrates with Amazon, Shopify, and other ecommerce platforms.
Weaknesses
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Limited Features
Kibly has limited features compared to other feedback management tools.
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Pricing
Kibly's pricing is higher than some competitors.
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No Phone Support
Kibly only offers email and chat support, with no phone support available.
Opportunities
- Kibly has the opportunity to expand its features to compete with other feedback management tools.
- Kibly can expand its integrations to reach more ecommerce platforms.
- Kibly can expand its services to international marketplaces.
Threats
- Kibly faces competition from other feedback management tools.
- Changes to Amazon's policies can affect Kibly's ability to send feedback requests.
- Negative reviews of Kibly's services can harm its reputation and sales.
Ask anything of Kibly with Workflos AI Assistant
https://kibly.com
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Kibly Plan
Kibly offers three pricing plans starting at $27/month with varying features such as email campaigns, review tracking, and analytics.
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