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User-friendly interface
Easy to navigate and use
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Automated reminders
Helps users stay on top of tasks and deadlines
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Customizable workflows
Tailored to fit specific business needs
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Limited integrations
May not work with all necessary software
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No mobile app
Not accessible on-the-go
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Limited reporting options
May not provide all necessary data insights
- Potential to reach new customers
- Opportunity to increase functionality
- Potential to provide more valuable insights
- May struggle to gain market share
- Could lead to decreased demand
- Could damage reputation and lead to loss of customers
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Review Distribution
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👍
High - rated users
Customers love how easy it is to collaborate with Keeping, the option to see assigned emails, provide canned response templates, and have a FAQ Resource library for their team. It is a very easy to integrate tool and very convenient and cost-effective solution. It is a great tool, especially for small to medium-sized businesses. The cost is very competitive.
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🤔
Average - rated users
Customers like Keeping but feel that there could be some additional integrations that would make this tool even better. They would like to see Keeping integrate with Slack or a project management tool like Asana. They would also appreciate chat support integration. Some kind of website plug-in that offered chat support management as an add-on service would be very helpful.
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👎
Low - rated users
No low-rated segment provided.
Media
Keeping Plan
