GuestViews
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GuestViews is a SaaS solution that collects customer data in real time through an application accessible on tablets or smartphones. It offers a customizable dashboard with features such as a satisfaction barometer and automatic alerts for unsatisfied customers. The solution also allows for sharing of positive customer feedback on websites and social media.
Strengths
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User-friendly
Easy to use for both guests and staff
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Customizable
Can be tailored to fit specific needs and branding
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Data-driven insights
Provides valuable analytics and feedback for businesses
Weaknesses
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Limited features
May not have all the functionality some businesses require
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Dependent on internet connection
Requires a stable internet connection to function properly
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Cost
May be expensive for smaller businesses or organizations
Opportunities
- Can be used in various industries and locations
- Can be integrated with other software and systems
- Can be marketed and sold globally
Threats
- May face competition from similar software providers
- May face security threats and breaches
- May face legal and regulatory challenges in certain industries or locations
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Media
GuestViews Plan
GuestViews offers a subscription-based pricing model with three versions, starting at €49/month, each with increasing features and customization options.
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