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All-in-one solution
Deskera CRM offers a comprehensive suite of features including sales, marketing, and customer service tools.
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Customizable
The platform allows for customization of workflows, fields, and reports to fit specific business needs.
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Affordable pricing
Deskera CRM offers competitive pricing compared to other CRM solutions in the market.
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Limited integrations
Deskera CRM has limited integrations with third-party applications, which may be a drawback for some businesses.
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Limited mobile app functionality
The mobile app has limited functionality compared to the desktop version of the software.
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Steep learning curve
The platform may take some time to learn and navigate, especially for users who are not familiar with CRM software.
- Deskera CRM has the opportunity to expand its integrations with other popular business applications to increase its functionality.
- As more businesses adopt CRM solutions, Deskera CRM has the opportunity to capture a larger market share.
- Deskera CRM has the opportunity to expand its reach to international markets and increase its customer base.
- Deskera CRM faces competition from other established CRM solutions in the market.
- A potential economic downturn could lead to decreased demand for CRM solutions, which could negatively impact Deskera CRM's revenue.
- As with any cloud-based software, security concerns could arise and negatively impact Deskera CRM's reputation and customer trust.
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Review Distribution
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High - rated users
Deskera CRM has an almost too good to be true pricing system. You only have to pay for power users (admins). Their support is also very active and they take great effort to build their community. We got the software specifically for the CRM, but it is also bundled with great Bookeeping and HRM saoos.The only missing feature for us is inbuilt Proposals. Quoting and invoicing is includes with books. But as of now our would have to use Zapier to integrate with your proposals app. It should be noted that they have proposals in their develop roadmap.
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Low - rated users
It used to work for me but not anymore. Invoices used to get sent on time and in the right place on the right time but now the software seems to be very glitchy.Invoices are sent to the customer on the wrong date with a wrong due date. There are also times when an invoice and reminder are not sent to the customer or it goes directly to spam. Furthermore, overdue payment reminders are also not sent to the customer and recurring invoices could not be changed or discontinued. It's been affecting our business since it gives a bad impression to our customers. I have contacted support about this, but nothing has been done to fix it.
Deskera CRM Plan
