Creedenz CXM
3.4
1
CXM is a highly customizable business management software with full support and no limitations of traditional CRM software.
Strengths
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Customizable
Allows for tailored solutions to meet specific business needs
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Unified Platform
Integrates multiple functions such as sales, marketing, and customer service
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Analytics
Provides insights and data to improve customer engagement and business performance
Weaknesses
-
Complexity
May require significant training and expertise to fully utilize all features
-
Cost
May be expensive for small businesses or those with limited budgets
-
Limited Integrations
May not integrate with all existing software or systems
Opportunities
- Increasing demand for CXM solutions as businesses prioritize customer experience
- Potential to expand into new markets or industries
- Opportunity to develop new features or technologies to stay ahead of competitors
Threats
- Competitors offering similar solutions may take market share
- Decreased spending on CXM solutions during economic downturns
- Potential for data breaches or cyber attacks may damage reputation and customer trust
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Creedenz CXM Plan
Creedenz CXM offers a tiered pricing strategy with three versions, starting at $25/user/month, offering increasing features and capabilities.
Simply Cxm
29
user/month
Deployment Option: Creedenz Cloud
Storage: 50 Gb
Mobile access included
Private database/hard drive
Enterprise CXM
49
user/month
Deployment Option: Creedenz Cloud or On-Premise
Storage: 250 Gb
Mobile access included
Dedicated private server (Creedenz Cloud only)
Enterprise Unlimited
129
user/month
Deployment Option: Creedenz Cloud, On-Premise, Amazon EC2, Microsoft Azure
Storage: 500 Gb (Creedenz Cloud only)
Mobile access included
Dedicated private server (Creedenz Cloud only)