Beta
ChatBot
4.5
92

Not Claimed

ChatBot is a platform for creating, deploying, and tracking chatbots across various channels. It offers diverse templates and allows users to easily customize them with drag-and-drop elements. The platform is ready to use out of the box and uses AI algorithms to improve responses over time. ChatBot enables users to design conversational experiences that encourage customer interaction and can be integrated with various platforms and channels using one-click integration and open API.
Website
https://www.livechatinc.com
Developer
LiveChat
Category
CRM
Suitable for enterprise
Personal、Freelance、Startups、SMEs、Agencies、Enterprises
HQ Location
Lower Silesia
Year Founded
2002
Number of Employees
292
Twitter
@LiveChat
Strengths
  • Efficiency

    Can handle multiple customer inquiries simultaneously

  • 24/7 Availability

    Can provide customer support at any time of the day

  • Cost-effective

    Can reduce the need for human customer support agents

Weaknesses
  • Lack of Personalization

    May not be able to provide tailored solutions to customers

  • Limited Understanding

    May not be able to comprehend complex customer inquiries

  • Language Barriers

    May not be able to communicate effectively with non-native speakers

Opportunities
  • Can provide quick and efficient solutions to customer inquiries
  • Can engage with customers in a conversational manner
  • Can be integrated with other customer support systems for a seamless experience
Threats
  • Other chatbot providers may offer better solutions
  • May not be able to handle sensitive customer information securely
  • May experience technical glitches or downtime

Ask anything of ChatBot with Workflos AI Assistant

https://www.livechatinc.com
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Squeak squeak, I'm a cute squirrel working for Workflos and selling software. I have extensive knowledge of our software products and am committed to providing excellent customer service.
What are the pros and cons of the current application?
How are users evaluating the current application?
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Review Distribution

  • 👍
    High - rated users

    Reliable and feature-packed application with solid integration and robust reporting.Had to wait for the launch.

  • 🤔
    Average - rated users

    Reasonable monthly price and easy integration with existing Livechat software.Insufficient training resources and support only available through email.

  • 👎
    Low - rated users

    Fast and easy to set up with friendly and prompt customer support.Nothing to complain about.

Media

ChatBot 210d70c0-90c5-4fa5-9af8-3b3707e076db.png ChatBot db07d249-e42b-4e22-ba23-97ac3296d5be.png ChatBot 903ee56b-cdae-4ce2-b4a1-6cd6fedf2b04.png ChatBot 5f45d119-bc58-4169-9c9d-a70395c952fa.png ChatBot b5a36dfd-de93-4f47-8332-3db7f6c6f359.png ChatBot c917693e-f15b-456b-8038-bdc8b6142038.png ChatBot botengine-screenshot-2.png ChatBot botengine-screenshot-3.png ChatBot botengine-screenshot-4.png ChatBot botengine-screenshot-5.png

ChatBot Plan

ChatBot offers a free version with limited features and paid plans starting at $50/month with advanced features and customization options.
Starter $ 50 per month
For small companies. 1000 chats/mo included, then $0.01/chat 1 active chatbot Unlimited number of stories 7-day training history All integrations Basic reporting Data security
Team $ 149 per month
For teams in medium-size companies. 5000 chats/mo included, then $0.01/chat 5 active chatbots Unlimited number of stories Unlimited training history All integrations Advanced reporting Data security Team collaboration Smart actions
Business $ 499 per month
For growing teams in big companies. 25 000 chats/mo included, then $0.01/chat Unlimited chatbots Unlimited number of stories Unlimited training history All integrations Advanced reporting Data security Team collaboration Smart actions Personal onboarding Premium customer support Security assistance
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