Review Distribution

• 👍

  High - rated users

  Cegid is a great platform that has been improving the way retail stores manage their products or services for many years now. Their team developed a lot of templates that can be customised to fit your needs. Example: reports for corporate. iOS app!.The learning curve is really big, if you see any efficient operator of this program is because he/she spent years with it.

• 🤔

  Average - rated users

  I like how it provides a central platform for all the inventory and POS options in a user-friendly manner. Easier to find, store data management, and ,manage pricings and other promotions.Some of the options are hard to find but they become easier after using it for a while and exploring the software. However, it would have been easier to find all the relevant options together.

• 👎

  Low - rated users

  - useful for people who like spending their time on the phone with, other store locations, or even tech support to do the most basic of things.- Veryyyy unintuitive UI design. They should use this as an example of how not to design a program for retail use. - Their menu buttons are literally all over the screen and more often than not do not have words beside the buttons so you don't know what each button does... and there are a lot of buttons. - Icon design is outdated, and non-intuitive - Basic features are hidden in submenus - Custom reports for head office are essentially non-existent or were too complicated for them to figure out resulting in me having to do a lot of manual reporting. - receiving items into the system is extremely error prone. They cut corners in the wrong places (ie. just letting me say "yup, its all here!" when nothing could be there) - It would freeze a lot - When I needed to count the cash, I found a lot of steps to be redundant (ie. having to click "ok" on a screen that is essentially blank, before starting and ending) - also when counting the cash it was non always obvious which form of money you were on, there are a lot of windows and grids, and nothing is highlighted in particular - checkout process is obscure to new employees and they often make tender mistakes, as well as payment type mistakes... God I hate this product. Please save yourself the head-ache and use Square, or literally anything else. Do it by hand in excel, you'll have a better time.

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