AfterShip
4.4
199
AfterShip is a SaaS platform that provides a post-purchase experience for customers. It allows users to import tracking numbers, filter shipments, and trace deliveries. It also offers standardized tracking statuses and sub-statuses. AfterShip keeps customers informed and up to date by embedding a track button, sending delivery notifications, and scheduling delivery SMS. It provides a branded experience by generating a tracking page for each shipment and customizing it with logos, URLs, and product recommendations. AfterShip also offers package protection, multiple shipping solutions, and delivery date prediction. Users can analyze and take action on shipments, carriers' transit time, notifications, tracking pages, and customer feedback.
Strengths
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Automation
Automated tracking updates and delivery notifications
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Integration
Integrates with over 700 carriers and multiple e-commerce platforms
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Analytics
Provides delivery performance analytics and customer feedback
Weaknesses
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Pricing
Pricing can be expensive for small businesses
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Customization
Limited customization options for tracking pages
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Customer Support
Customer support can be slow to respond
Opportunities
- Opportunity to expand to more countries and carriers
- Opportunity to add new features such as SMS notifications
- Opportunity to form partnerships with e-commerce platforms and carriers
Threats
- Competition from other tracking and notification software providers
- Threat of data breaches and security issues
- Threat of new regulations and compliance requirements
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https://www.aftership.com/
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AfterShip Plan
AfterShip offers a free plan with limited features and paid plans starting at $9 per month with additional features.
Essentials
11
100 Shipments Per Month
Extensive eCommerce integrations
Integration with 900+ carriers
Customizable tracking page
SMS & Email notifications
Shipment visibility and basic analytics
Pro
119
2000 Shipments Per Month
Everything in Essentials, plus:
Tracking API and webhook
Klaviyo and Attentive integrations
Customer feedback survey
Multiple tracking pages
Multilingual tracking pages
Product recommendations widget
Premium
239
2000 Shipments Per Month
Everything in Pro, plus:
Advanced email triggers
AI Predictive estimated delivery dates
Transit times report
On-time shipments report
Remove AfterShip branding
Custom domain for tracking pages