Beta
UserTesting
4.4
1,290

Not Claimed

UserTesting is a SaaS platform that helps organizations get insights from customers to improve digital products and experiences. It offers fast, high-quality feedback from proprietary and partner-sourced audience networks around the world. UserTesting is ranked #1 by G2 Crowd in User Research, Software Testing, and Consumer Video Feedback categories and has over 3,400 customers worldwide, including 75 of the Fortune 100 companies.
Website
http://www.usertesting.com
Developer
UserTesting
Category
CRM、Marketing
Suitable for enterprise
Startups、Agencies、Enterprises
HQ Location
San Francisco, CA
Year Founded
2007
Number of Employees
1,689
Twitter
@usertesting
Strengths
  • User Experience

    Provides valuable insights into user experience

  • Ease of Use

    Easy to set up and use

  • Flexibility

    Offers a variety of testing options

Weaknesses
  • Pricing

    Can be expensive for small businesses

  • Limited Participants

    Limited number of participants per test

  • Limited Demographics

    Limited demographic options for participants

Opportunities
  • Growing demand for user testing services
  • Potential for new features and integrations
  • Opportunities for partnerships with other SaaS companies
Threats
  • Competition from other user testing services
  • Decreased demand during economic downturns
  • Potential for new technologies to disrupt the user testing industry

Ask anything of UserTesting with Workflos AI Assistant

http://www.usertesting.com
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Review Distribution

  • 👍
    High - rated users

    Quick and easy way to earn money by reviewing software or apps/prototypes.Time-consuming eligibility test before doing reviews.

  • 🤔
    Average - rated users

    Easy to find people to interview with.Limited for testing designs, poor customer support with unhelpful chatbot and unreachable tech support.

Media

UserTesting ae804c68-2867-4cb5-8a3a-ff896bdb24ae.png UserTesting fbc9af37-cb68-4385-b80d-c22f18e97d74.png UserTesting 29de62ab-ac46-47e9-bdea-08396146cce8.png UserTesting user-testing-screenshot-2.png

UserTesting Plan

UserTesting offers three pricing plans: Basic ($49 per participant), Pro ($99 per participant), and Enterprise (custom pricing) with varying features and capabilities.
Essentials $ Free Trial
Everything needed to get started collecting customer feedback Test builder and template gallery Demographic filters and screener questions Dashboard and metrics Transcripts Integrations with Slack, Jira, and Trello
Advanced $ Contact Us
Advanced capabilities for teams building human insights into more decisions Test plan and audience management Live Conversation Interactive path flows and click maps Sentiment analysis Unlimited workspaces
Ultimate $ Contact Us
The most comprehensive targeting, analysis and security capabilities for enterprises Card sorting and tree testing Onboard and manage custom audiences Secure prototype testing Smart tags Approval flow
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