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Easy to use
User-friendly interface
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Customizable
Can be tailored to fit specific needs
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Time-saving
Reduces the need for manual onboarding and support
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Limited integrations
May not work with all software
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Pricing
May be expensive for small businesses
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Limited analytics
May not provide in-depth data on user behavior
- Increasing demand for onboarding and support software
- Potential to expand into new markets or industries
- Opportunity to form partnerships with other software providers
- Competitors offering similar products
- Decreased demand due to economic factors
- Potential for data breaches or security issues
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Review Distribution
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👍
High - rated users
UserGuiding allowed us to design a beautiful product walkthrough within minutes, without a single line of code.The analytics part is probably enough for most teams. We needed a little more control over data, which led us to use another product for it.
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🤔
Average - rated users
Easy to use without any code implementation.Less functionality, would like to add possibility to insert audio like we inject a text.
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👎
Low - rated users
Automating the user onboarding experience. Informing current customers of new feature releases. Housing our resource center with links to help articles and tutorial videos.Sometimes when we are looking to target a certain CS Selector, UG has a hard time accurately adding the tooltip to the specific button we're looking for it to focus on. Without knowing much about coding, I've had to learn a bit about the targets UG is looking for. Not the worst thing.
Media
UserGuiding Plan
