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User-friendly interface
Easy to navigate and use
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Comprehensive HR features
Includes payroll, benefits, time and attendance, and more
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Scalability
Can accommodate businesses of various sizes
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Pricing
Can be expensive for small businesses
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Customer support
Some users report poor customer service experiences
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Limited customization
May not be able to fully customize certain features
- Can integrate with other software for added functionality
- Offers a mobile app for on-the-go access
- Can support businesses with international employees
- Facing competition from other HR software providers
- Potential risk of data breaches or cyber attacks
- Changes in labor laws or regulations could impact software functionality
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https://www.adp.com/what-we-offer/products/adp-workforce-now.aspxReview Distribution
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High - rated users
Customers like the slick GUI, reporting capabilities, user access friendliness, and payroll features of ADP Workforce Now. They also appreciate the add-on features. Slick GUI, reporting capabilities, user access friendliness, payroll features, add-on features.
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🤔
Average - rated users
Customers appreciate the payroll, benefits, ATS, and HRIS features of ADP Workforce Now. However, they dislike the ever-changing customer service model and difficulty in getting a good person on the phone to solve problems. Payroll, benefits, ATS, HRIS.Ever-changing customer service model, difficulty in getting a good person on the phone to solve problems.
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👎
Low - rated users
Customers dislike the lack of ability to segregate current work from past work, the website constantly being down, and the poor customer support of ADP Workforce Now. They also report issues with the online system and no one seeming to care about the problems. Red color.Lack of ability to segregate current work from past work, website constantly being down, poor customer support, issues with online system.