TeleCMI
4.5
33
TeleCMI is a cloud-based business phone system that offers a smart contact center and hosted PBX product for effective and easy-to-access communication. It provides virtual number services, SMS services, toll-free number services, international business number solutions, phone call API, PIOPIY, cloud contact center services, and hosted PBX solutions. It can be integrated with familiar CRM and helpdesk tools and delivers high voice quality with low latency.
Strengths
-
Ease of use
Simple and intuitive interface
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Customization
Flexible and customizable features
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Integration
Seamless integration with other software
Weaknesses
-
Pricing
Relatively high pricing compared to competitors
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Limited features
Lacks some advanced features offered by competitors
-
Customer support
Inconsistent customer support quality
Opportunities
- Growing demand for telemedicine solutions
- Potential partnerships with healthcare providers
- Opportunity to expand to new markets
Threats
- Intense competition from established players and new entrants
- Changes in healthcare regulations may affect the market
- Growing concerns over data privacy and security
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https://telecmi.com/
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TeleCMI Plan
TeleCMI offers a tiered pricing strategy with three versions, starting at $49/month, increasing in features and price up to $199/month.
Basic
10
User/Month (Billed Annually)
Setup an inbound telephony setup with basic features
1,000 Free Minutes (toll-free excluded)
Desktop App
Call Recording
Multi-level IVR
Call Queuing
Ring Groups
After Office Hours
Mobile App
Mail Support
Premium
25
User/Month (Billed Annually)
Advanced inbound & outbound setup for modern business
All Basic features, plus
Unlimited Incoming(toll-free excluded)
ZOHO Integration
Advanced Analysis
Call Barging
Call Whispering
Live Call Mointoring
Voicemail
Phone support
Enterprises
35
User/Month (Billed Annually)
All-in-one business cloud phone setup
All Premium features, plus
Unlimited Users
Desk / IP Phone Support
Click2Call Integration
API Access
Live Webhooks
Supervisor Login
Agent Productivity & Analysis Report
Dedicated Account Manager