Softphone.Pro
4.4
22
Softphone.Pro is a VoIP phone app designed for call center agents, sales pros, and support teams. It can be used with existing VoIP providers and SIP servers. It is best for small and medium teams of 5-50 agents and has built-in integrations with Zoho, Hubspot, Pipedrive, and Zendesk. It also offers real-time supervisor dashboard, online reporting, call and screen recording.
Strengths
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Cost-effective
Affordable pricing for small businesses
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Easy to use
User-friendly interface for quick adoption
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Flexible
Compatible with multiple devices and operating systems
Weaknesses
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Limited features
Lacks advanced features compared to competitors
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No video conferencing
Does not support video conferencing
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No integration
Does not integrate with other business tools
Opportunities
- Increasing demand for remote communication tools
- Opportunity to partner with other SaaS providers
- Potential to offer customization options for enterprise clients
Threats
- Intense competition from established players in the market
- Growing concerns over data privacy and security
- Potential decrease in demand due to economic recession
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https://softphone.pro/#features-section
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Softphone.Pro Plan
Softphone.Pro offers a monthly subscription plan for $8.95 with unlimited calling and messaging, and a Pro plan for $14.95 with additional features.
Softphone.Pro
1
1 user Per Month
Softphone app for Call Center Agents, Sales Professionals and Support Teams
Free trial
Softphone.Pro + Team
3
1 user Per Month
Softphone app + Remote login and Configuration, Live Dashboard and Agent status indication, Call Center Workforce Management
Free trial
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