SentiSum automates tagging and sentiment analysis of customer conversations to put VoC at the centre of your business. CX leaders of the world's most data-driven companies like British Airways, Hopin, Hotjar and Gousto trust SentiSum's AI platform. While most other platforms focus on the survey and feedback analysis, SentiSum specialises in tagging and sentiment analysis of customer support conversations. Our AI analysis every email, chat, voice call and CSAT survey with the same granularly, accuracy and consistency in over 100+ languages Key functionality: - Automated ticket tagging - Sentiment analysis of all your VoC channels - Automated CSAT driver analysis - Simple and real-time reporting dashboard Start a free trial on our website