Beta
Smartlook
4.5
1,842

Not Claimed

Smartlook is an analytics solution that helps brands understand how customers interact with their website and app by providing features such as watching recordings of every user, automatically tracked events, building conversion funnels, and creating heatmaps. It gathers app data on one central dashboard for clear, data-driven decision-making for product managers, marketers, UX designers, and developers to improve their website and app.
Website
http://www.smartlook.com
Developer
Smartlook
Category
Analytics、Marketing
Suitable for enterprise
Startups、SMEs、Agencies、Enterprises
HQ Location
Brno, Czech Republic
Year Founded
2016
Number of Employees
87
Twitter
@getSmartlook
Strengths
  • User-friendly

    Easy to use interface

  • Real-time data

    Provides real-time data on user behavior

  • Affordable pricing

    Pricing is competitive and affordable

Weaknesses
  • Limited integrations

    Integrations with other tools are limited

  • Limited features

    Some features are limited compared to other tools

  • Limited customization

    Customization options are limited

Opportunities
  • Opportunity to expand integrations with other tools
  • Opportunity to add more features to the tool
  • Opportunity to expand customization options
Threats
  • Competition from other similar tools
  • Market trends may change and affect the tool's popularity
  • Security concerns may affect the tool's reputation

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http://www.smartlook.com
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Review Distribution

  • 👍
    High - rated users

    No information provided for high-rated segment

  • 🤔
    Average - rated users

    The idea of viewing customer actions in real-time is good and the platform is easy to deploy, but some users have experienced issues with data disappearing and application filters not working.

  • 👎
    Low - rated users

    Users have reported that Smartlook is overpriced for the value it provides and that data can disappear at any time. Additionally, some users have had issues with application filters not working properly.

Media

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Smartlook Plan

Smartlook offers a free plan with limited features and paid plans starting at $31/month with additional features and higher data retention.
Free $ 0
For small projects 3000 sessions per month 1 month data history 10 events definitions 2 funnels 10 heatmaps Supports both web and mobile platforms
Business $ 55
More data, deeper analysis. 5000 sessions per month 3 month data history 20 events definitions 5 funnels 30 heatmaps Supports both web and mobile platforms
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