SearchUnify is a unified cognitive platform, built on a core of cognitive technology, machine learning & an insights engine. It powers intelligent enterprise search & multiple AI-based support applications - that include an Intelligent Chatbot, Agent Helper, Community Helper, KCS Enabler, and Escalation Predictor - for improved support and self-service outcomes. An analyst & award winning cognitive platform, with recognitions from Stevies, G2 and ICMI, SearchUnify has been named a Strong Performer in The Forrester Wave™: Cognitive Search, Q3 2021 and powers improved outcomes for customers across verticals. Leading global enterprises including Automation Anywhere, Rubrik, Databricks, Bluebeam, Mavenlink and Zuora trust SearchUnify for achieving revolutionized information discovery. Our platform and apps are scalable and adaptive to changing business priorities, provide faster time to value, and turn support goals into measurable, performance-driven results. Features - Intelligent Enterprise Search - AI-powered Relevance & Manual Tuning - ML-Powered Personalization - NLP-fueled Contextual Results - Rich Search Analytics & Reporting - AI-powered Support Applications - Rich Snippets & Knowledge Graphs - Intelligent Spell Check, synonym & acronym recognition - NLG-fueled reports for Next Best Action - Intent Detection & Entity Extraction - Content Gap Analysis