ReviewTrackers
4.5
448

Not Claimed

ReviewTrackers is a SaaS platform that helps businesses manage and analyze customer feedback and reviews to improve customer acquisition and retention strategies. It offers advanced review management, local search, customer feedback, and business insight/operations technology to empower businesses to understand their customers better. The platform is used by over 175,000 business locations to beat competitors, accelerate business acquisition, and improve retention while driving more authentic connections with customers.
Developer
Review Trackers
Category
CRM、Marketing
Suitable for enterprise
SMEs、Agencies、Enterprises
HQ Location
Chicago, IL
Year Founded
2012
Number of Employees
107
Strengths
  • Ease of use

    Intuitive interface and simple setup process

  • Customizable reporting

    Ability to create and automate custom reports

  • Multi-channel monitoring

    Tracks reviews from various platforms including Google, Yelp, and Facebook

Weaknesses
  • Limited integrations

    Only integrates with a few CRM and marketing automation tools

  • Limited social media monitoring

    Does not track mentions on social media platforms outside of Facebook

  • Limited sentiment analysis

    Does not provide in-depth sentiment analysis of reviews

Opportunities
  • Opportunity to expand into new industries and markets
  • Potential to integrate with more CRM and marketing automation tools
  • Opportunity to improve sentiment analysis capabilities
Threats
  • Competition from other review monitoring and management tools
  • Potential for negative reviews of the product
  • Changes in review platforms' policies and algorithms could affect the product's functionality

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http://www.reviewtrackers.com/
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Review Distribution

  • 👍
    High - rated users

    Increased visibility, actionable insights, time-saving.N/A.

  • 🤔
    Average - rated users

    N/A.May only track reviews from specific sources.

  • 👎
    Low - rated users

    Easy to implement the actual email.Email content and subject can't be customized.

Media

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ReviewTrackers Plan

ReviewTrackers offers three pricing plans starting at $49/month, with features such as review monitoring, sentiment analysis, and reporting.
Customizable Reputation Management Experience $ Contact Us Pricing Per Location, Per Month
Contact us to learn more about how ReviewTrackers can partner with your business to drive growth and success. Track All Major Review Websites on 100+ sites Location Leaderboard Competitor Reporting Smart Response and Review Generation Automation Surveys and Customer Feedback Campaigns Review Widgets Mobile App with Alerts and Customer Kiosks Analytics and Insights
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