ReviewTrackers
4.5
448
ReviewTrackers is a SaaS platform that helps businesses manage and analyze customer feedback and reviews to improve customer acquisition and retention strategies. It offers advanced review management, local search, customer feedback, and business insight/operations technology to empower businesses to understand their customers better. The platform is used by over 175,000 business locations to beat competitors, accelerate business acquisition, and improve retention while driving more authentic connections with customers.
Strengths
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Ease of use
Intuitive interface and simple setup process
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Customizable reporting
Ability to create and automate custom reports
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Multi-channel monitoring
Tracks reviews from various platforms including Google, Yelp, and Facebook
Weaknesses
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Limited integrations
Only integrates with a few CRM and marketing automation tools
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Limited social media monitoring
Does not track mentions on social media platforms outside of Facebook
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Limited sentiment analysis
Does not provide in-depth sentiment analysis of reviews
Opportunities
- Opportunity to expand into new industries and markets
- Potential to integrate with more CRM and marketing automation tools
- Opportunity to improve sentiment analysis capabilities
Threats
- Competition from other review monitoring and management tools
- Potential for negative reviews of the product
- Changes in review platforms' policies and algorithms could affect the product's functionality
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http://www.reviewtrackers.com/
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Review Distribution
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👍
High - rated users
Increased visibility, actionable insights, time-saving.N/A.
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🤔
Average - rated users
N/A.May only track reviews from specific sources.
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👎
Low - rated users
Easy to implement the actual email.Email content and subject can't be customized.
Media
ReviewTrackers Plan
ReviewTrackers offers three pricing plans starting at $49/month, with features such as review monitoring, sentiment analysis, and reporting.
Customizable Reputation Management Experience
Contact Us
Pricing Per Location, Per Month
Contact us to learn more about how ReviewTrackers can partner with your business to drive growth and success.
Track All Major Review Websites on 100+ sites
Location Leaderboard
Competitor Reporting
Smart Response and Review Generation Automation
Surveys and Customer Feedback Campaigns
Review Widgets
Mobile App with Alerts and Customer Kiosks
Analytics and Insights