Pigro
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Pigro helps enterprises and organizations to manage the company’s documentation, automatically retrieving clear-cut answers from any digital content.
Companies produce a huge amount of documentation, but it is often difficult to find useful information among disorganized content that always changes.
Pigro technology can automatically import and update company knowledge base, from every repository and in every format. It learns from documents and makes them searchable with natural language questions. The system is multi-channel, multi-language and cross-sectorial, thanks to its statistical AI technology.
Pigro solution is thought to meet the needs of big organizations: it can speed up Help Desk and Customer Service’s activities, thanks to a rapid and easy access to relevant information, that allows to cut time and costs by improving agents’ productivity.
Even in other business units, such as Sales and Marketing, Pigro simplifies research and knowledge sharing, by integrating with all companies’ systems. In addition, in the HR department, it facilitates onboarding and formation of new employees, by allowing to consult always updated documentation, without wasting resources to find information in disorganized knowledge bases.
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