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Affordable pricing
Phone.com offers competitive pricing for their services.
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Easy to use interface
The platform is user-friendly and easy to navigate.
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Flexible plans
Phone.com offers a variety of plans to fit different business needs.
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Limited features
Phone.com may not have all the features that some businesses require.
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Limited international calling options
International calling options are limited and may not be suitable for businesses with global operations.
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Limited integrations
Phone.com may not integrate with all the tools and software that a business uses.
- Phone.com can expand their international calling options to attract more global businesses.
- Phone.com can integrate with more tools and software to attract businesses that require specific integrations.
- Phone.com can offer more advanced features to attract businesses that require more functionality.
- Phone.com faces competition from other SaaS providers in the same space.
- An economic downturn could lead to businesses cutting back on expenses, including SaaS services like Phone.com.
- Advancements in technology could make Phone.com's services obsolete or less attractive to businesses.
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Review Distribution
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High - rated users
Phone.com is by far the best VOIP phone system I've ever used. It has a variety of features and a good mobile app. Plus their mobile app is good. The best part is their customer service though. It is bar none.Their mobile app could be a little better and it's been a long time but it used to be a tiny bit confusing but I heard they've fixed it. I set up our services once and haven't been back in years to change anything.
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Low - rated users
online functionality and ability to forward a toll free voip to personal phone.Customer Service is the worst, they do not attempt to help and they refuse to let you speak with a supervisor regardless of the issue you are trying to resolve. They do not listen and instead refer back to the script they were given.
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Phone.com Plan
