Pathlight
4.5
124
Pathlight is a performance management solution for customer-facing teams that provides real-time insights to improve productivity, quality, and efficiency. It combines Performance Analytics with Quality Assurance and Workforce Management to keep large teams on track. Companies like CLEAR, Stitch Fix, Twilio, Earnin, and Square use Pathlight to empower their front-line agents and turn their managers into supercharged coaches.
Strengths
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Real-time data tracking
Provides real-time data tracking for sales performance
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Customizable dashboards
Allows users to create customizable dashboards for better data visualization
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Automated coaching
Offers automated coaching to help sales reps improve their performance
Weaknesses
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Limited integrations
Integration options are limited compared to other sales performance management tools
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Expensive pricing
Pricing is relatively high compared to other sales performance management tools
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Limited reporting options
Reporting options are limited compared to other sales performance management tools
Opportunities
- Could expand integration options to attract more users
- Could add more reporting options to attract more users
- Could expand into other industries beyond sales performance management
Threats
- Facing competition from other sales performance management tools
- Economic downturn could lead to decreased demand for sales performance management tools
- Data privacy concerns could lead to decreased trust in the platform
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https://www.pathlight.com/
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Pathlight Plan
Pathlight offers a tiered pricing model based on the number of users, with additional features available in higher-priced versions.
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