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Kissmetrics
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Kissmetrics offers Customer Engagement Automation software that includes behavioral analytics, segmentation, and email campaign automation to help businesses acquire, retain, and grow customers. The software is designed to help marketers and product teams increase conversions, engagement, and retention.
Website
https://www.kissmetrics.io/
Developer
Kissmetrics
Category
Analytics、Commerce
HQ Location
San Francisco, CA
Year Founded
2008
Number of Employees
40
Twitter
@Kissmetrics
Strengths
  • Analytics

    Provides in-depth analytics and insights

  • User tracking

    Tracks user behavior across multiple devices

  • Segmentation

    Allows for advanced segmentation of user data

Weaknesses
  • Pricing

    Pricing can be expensive for small businesses

  • Complexity

    Can be complex to set up and use

  • Limited integrations

    Integrations with other tools may be limited

Opportunities
  • Opportunity to expand into new markets
  • Opportunity to add new features and functionality
  • Opportunity to form partnerships with other companies
Threats
  • Competition from other analytics tools
  • Increased scrutiny on data privacy and security
  • Potential impact of economic downturn on customer spending

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Kissmetrics Plan

Kissmetrics offers three pricing plans starting at $299/month, with features such as unlimited data tracking, A/B testing, and funnel reports.
Silver $ 299 Per Month
Best for smaller businesses - up to 10,000 monthly tracked users Analyze Reports: Metrics, People, Funnel, Cohort, A/B, Power Populations: Up to 10 active Campaigns: Unlimited Profiles, Unlimited Emails Support: Email Services: Dedicated CSM Set-up, onboarding and best practices consulting, Partner services available
Gold $ 499 Per Month
Up to 25,000 monthly tracked users, 10 user seats, 3 domains tracked, and 20 populations Analyze Reports: Metrics, People, Funnel, Cohort Campaigns: Unlimited Profiles, Unlimited Emails Support: Email, In-app chat Services: Dedicated CSM for onboarding, Ongoing success webinars, Partner services available
Platinum $ Contact Us Per Year
Customized plan to exactly fit your needs Analyze Reports: Metrics, People, Funnel, Cohort, A/B, Power Populations: Custom Campaigns: Unlimited Profiles, Unlimited Emails Support: Email, In-app chat, Phone Services: Dedicated CSM Set-up, onboarding and best practices consulting, Partner services available
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