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Collaboration
Allows for easy collaboration among team members
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Customization
Highly customizable to fit specific business needs
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Mobile App
Comes with a mobile app for easy access on-the-go
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Pricing
Can be expensive for small businesses
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Learning Curve
May take some time for users to learn and adapt to the platform
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Limited Integrations
May not integrate with all necessary business tools
- Growing trend of remote work increases demand for collaboration tools
- Opportunity to expand into new markets and industries
- Opportunity to add new features and improve user experience
- Competitors offering similar collaboration tools
- Growing concern for data security and privacy
- Potential decrease in demand due to economic downturn or recession
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Review Distribution
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👍
High - rated users
Jive provides my organization with a social network styled platform where employees can interact and collaborate outside emails. It is completely mobile ,therefore I am able to use Jive while on the move to follow current company news , access my Jive inbox and manage all of my communications , while also being able to create and share documents.The Jive homepage is overly crowded , making Jive difficult to navigate.Personally,I see the Jive user interface as un-intuitive.
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🤔
Average - rated users
The UX/UI for the end user is very good. I conduct training for all of our new hires and they find it easy to use and navigate. Several different options allow for some customization of "places" and the admin console is quite robust in terms of permissions, email notifications, and news feed structure. The free mobile app functions as a great extension of the web app. They seem to be on the verge of greatness in terms of fine-tuning what they current offer and expanding into new features.When we first started using Jive about 3 years ago, the customer service was pretty good, but since it was acquired, the new focus seems to be less on keeping their previously good customer service and more on pushing current customers to upgrade (and spend more money). While they may still be transitioning due to the acquisition, I get the sense that Jive could be really great only if they stop treating their customers like prospects with a lot of extra money in their budgets to spend on upgrades and consultant fees, and start providing the same level of customer service.
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👎
Low - rated users
Easy to install, update, dial, & text. all the functionality is there.With different lines coming to my phone, the caller ID does not function - unless the primary phone is called (I have several businesses, each with a dedicated line).
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