Freshservice Gmail Gadget for G Suite

4.2

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Freshservice Gmail Gadget allows users to access ticket and requester information directly from their email and respond to them.

Website

https://www.freshworks.com/

Developer

Freshworks

Category

Collaboration & Productivity

HQ Location

San Mateo, CA

Year Founded

2010

Number of Employees

7,203

Twitter

@FreshworksInc

Strengths

Efficiency

Saves time by allowing users to access Freshservice tickets directly from Gmail
Integration

Seamlessly integrates with G Suite, making it easy to use for those already familiar with the platform
Accessibility

Allows users to access and manage Freshservice tickets from anywhere within Gmail

Weaknesses

Limited Functionality

May not have all the features of the full Freshservice platform
Dependency

Requires a G Suite account to use, limiting its potential user base
Compatibility

May not be compatible with all versions of Gmail or G Suite

Opportunities

Can help streamline ticket management for teams using both Freshservice and G Suite
Could potentially attract new users who are already using G Suite and looking for a ticket management solution
May improve the overall user experience for those using both Freshservice and G Suite

Threats

May face competition from other ticket management solutions that offer similar integrations with G Suite
Could potentially pose a security risk if not properly secured within the G Suite environment
May not be suitable for teams with more complex ticket management needs

Ask anything of Freshservice Gmail Gadget for G Suite with Workflos AI Assistant

https://www.freshworks.com/

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