Freshdesk for G Suite
4.2
21
Freshdesk is a multi-channel customer support solution that allows support delivery across various channels such as phone, email, chat, social media, forums, and more.
Strengths
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Integration
Seamless integration with G Suite
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Collaboration
Allows for collaboration within G Suite apps
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Automation
Automates repetitive tasks
Weaknesses
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Limited Features
Limited features compared to other helpdesk software
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Pricing
Pricing can be expensive for larger teams
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Customization
Limited customization options
Opportunities
- Opportunity to gain market share in the G Suite helpdesk market
- Opportunity to expand to other collaboration platforms
- Opportunity to integrate AI for better automation and customer service
Threats
- Competition from other helpdesk software providers
- Changes to G Suite that may affect integration
- Economic downturn affecting customer demand
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https://www.freshworks.com/
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Freshdesk for G Suite Plan
Freshdesk for G Suite offers a free plan with basic features and paid plans starting at $19 per user per month with advanced features.
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