Enghouse AI Insights
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Using Conversational Artificial Intelligence (AI), Enghouse AI Insights (formerly Vecko) listens to the Voice of the Customer “VoC” and extracts actionable insights from a wide range of digital media (with greater than 95% analysis accuracy) helping organizations identify and leverage the “why” hidden in NPS and CSAT feedback.
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http://www.enghouseinteractive.com/
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