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CommPeak
4.9
8
Cloud PBX is a virtual phone system for businesses that uses VoIP technology and offers features such as call recording, speech recognition, IVR, auto-attendants, hunt groups, and flexible call routing options. It provides real-time monitoring and performance tracking for managers through PBX Stats by CommPeak. The system also includes role management and end-to-end encryption for security. CommPeak is an international Telecom provider that offers various services including SIP Trunks, bulk SMS service, Predictive Auto-Dialer, DID Numbers, and Lead Routing.
Strengths
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Reliability
High uptime and call quality
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Scalability
Easily expandable to meet growing business needs
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Affordability
Competitive pricing for the features offered
Weaknesses
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Limited Features
May not have all the features required by some businesses
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Limited Integrations
May not integrate with all the tools used by some businesses
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Limited Support
Limited customer support options
Opportunities
- Growing demand for cloud-based communication solutions
- Opportunities to partner with other SaaS providers
- Opportunities to add new features to stay competitive
Threats
- Competition from other cloud-based communication providers
- Potential changes in regulations that could impact the business
- Potential security breaches that could impact customer trust
Ask anything of CommPeak with Workflos AI Assistant
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Media
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CommPeak Plan
CommPeak offers a flexible pricing strategy with three versions, starting at $19.99/month, with additional features available at higher tiers.
Small
49
Up to 10 concurrent calls
Suitable for most SOHO environments.
Medium
79
Up to 50 concurrent calls
Need additional performance? Medium Cloud PBX should do the trick.
Large
149
Up to 130 concurrent calls
Running a big Call Center? Our Large Cloud PBX option handles all you need
X-Large
Contact US
Contact us today to receive a dedicated quote tailored to your VoIP operational needs.