Citibeats is a social data analysis platform that helps decision-makers of organizations, governments, and private companies understand societal changes at scale, in real-time, guiding human-centered policy-making and investments. As an Artificial Intelligence platform with proprietary Natural Language Processing technology and Machine Learning algorithms, it unlocks the analysis of big data about human behavior and turns it into actionable insights - regardless of the language, data source, or structure of the text. This makes it possible to get accurate assessments in real-time of people's ideas, feelings, doubts, opinions and concerns. The results can be delivered up to 90 days earlier than traditional methods - like media, polls, or surveys - which help decision-makers detect emerging risks, societal trends, and market opportunities. The Sustainability and Social Risk Monitors launched in 2022 are the first tools to uncover trends from millions of voices in real time, enabling clients to detect and contextualize social changes. The new subscription-based model has been conceived to help organizations around the globe rapidly and easily understand citizens’ questions, needs, and concerns around topics like climate change, biodiversity, sustainable cities, migration, citizen security, employment and entrepreneurship, and more. The new Phoenix product, recently launched, offers our clients to seach for any topics they might need to know to help their company grow and scale within the ethical parameters of Citibeats' technology. Phoenix delivers extremely targeted, high-frequency surveys about any topic relevant to our clients. In only 4 years we have built and scaled proprietary technology based on NLP & ML algorithms that unlock the augmented analysis of unstructured data about human behavior. It’s through this technology that we deliver the best social data platform on the market in a massively scalable way. Citibeats has been recognized internationally with prestigious awards such as: - The United Nations World Summit Awards; - The COGx for the best Artificial Intelligence for public services. - The NTT Open Innovation contest (that gave us the opportunity to work and develop a project with NTT Data) - Top 100 AI IRCAI - World Economic Forum Technology Pioneer In 2021, Citibeats was one of the first four tech companies to have implemented the fAIr LAC self-assessment tool. We are growing in Europe, LATAM, and Japan through the best-in-class partners, positioning Citibeats as the ethical AI designed for respectful, inclusive, and responsive social understanding.