Botmaker
4.4
261
Botmaker is a conversational platform that offers hybrid bots and live agents to provide smart and fast answers to customers in digital channels. It uses a mix of ChatGPT and its own AI and machine learning models to understand and anticipate customer needs. It also offers automated solutions for chat commerce, customer service, and help desk operations. Botmaker is a WhatsApp Solution Provider, Meta Business Partner, Google Partner, and Apple Messaging Service Provider.
Strengths
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Ease of use
Intuitive interface and drag-and-drop functionality
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Customization
Ability to create highly personalized chatbots
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Integration
Seamless integration with popular messaging platforms
Weaknesses
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Pricing
Relatively high pricing compared to competitors
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Limited features
Lacks some advanced features offered by other chatbot platforms
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Customer support
Some users report slow response times from customer support
Opportunities
- Increasing demand for chatbots in various industries
- Opportunity to expand into new markets and industries
- Potential for partnerships with other SaaS companies
Threats
- Intense competition from other chatbot platforms
- Rapidly evolving technology may make current features obsolete
- Potential for increased regulation of chatbots and AI technology
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Botmaker Plan
Botmaker offers three pricing plans: Basic ($49/month), Pro ($149/month), and Enterprise (custom pricing) with varying features and capabilities.
Free
Free
300 Sessions Per Month
Up to 300 sessions per month. Sessions are counted as a 24-hour window since a user or a company starts a conversation.
Unlimited chatbots
All available channels (WhatsApp, Messenger, Instagram and more)
No-code bot builder
Botmaker Co-pilot (powered by ChatGPT)
Calls and Videocalls
Live chat
Support: Help Center
Standard
149
3000 Sessions Per Month
Botmaker is free up to 300 sessions per month. After that, you pay the value of the plan that best suits your needs.
*Sessions are counted as a 24-hour window since a user or a company starts a conversation.
Unlimited chatbots
No-code bot builder
Botmaker Co-pilot (powered by ChatGPT)
Calls and Videocalls
Live chat
Audio-to-Text
Data encryption
Language translation
Notifications engine
Support: Help Center + Email + Chat
Scale
249
5000 Sessions Per Month
Botmaker is free up to 300 sessions per month. After that, you pay the value of the plan that best suits your needs.
*Sessions are counted as a 24-hour window since a user or a company starts a conversation.
Unlimited chatbots
No-code bot builder
Botmaker Co-pilot (powered by ChatGPT)
Calls and Videocalls
Live chat
Audio-to-Text
Data encryption
Notifications engine
Audio and videocall transcription
Support: Help Center + Email + Chat + Account Manager
Pro
499
10000 Sessions Per Month
Botmaker is free up to 300 sessions per month. After that, you pay the value of the plan that best suits your needs.
*Sessions are counted as a 24-hour window since a user or a company starts a conversation.
Unlimited chatbots
No-code bot builder
Botmaker Co-pilot (powered by ChatGPT)
Calls and Videocalls
Live chat
Audio-to-Text
Data encryption
Notifications engine
Audio and videocall transcription
Antivirus
Support: Help Center + Email + Chat + Account Manager
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