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Reliability
Avaya UCaaS has a proven track record of reliable service.
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Scalability
Avaya UCaaS can easily scale to meet the needs of growing businesses.
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Integration
Avaya UCaaS integrates with a wide range of other business applications.
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Cost
Avaya UCaaS can be expensive compared to other UCaaS solutions.
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Complexity
Avaya UCaaS can be complex to set up and manage.
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Limited Features
Avaya UCaaS may not have all the features that some businesses require.
- The UCaaS market is growing rapidly, providing opportunities for Avaya UCaaS to expand its customer base.
- Avaya UCaaS can form partnerships with other companies to expand its offerings.
- Avaya UCaaS can expand its services to new international markets.
- Avaya UCaaS faces competition from other established UCaaS providers.
- Security concerns could impact the adoption of Avaya UCaaS.
- Changes in regulations could impact the operations of Avaya UCaaS.
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Review Distribution
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👍
High - rated users
Connect Anywhere, Gain all-in-one Functionality of the Unified Communication Portfolio, advanced unified communications features, including AI capabilities.N/A.
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🤔
Average - rated users
Cloud-based phone and chat system, easily switch from a desk phone to a mobile phone.Costly solution for unified communication, need to pay license cost for the backup location, not suitable for contact center needs.
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👎
Low - rated users
N/A.Consultants not aware of Brazilian carriers' languages, difficult to deploy and maintain, unreliable information in reports, several native reports with divergences of information, unable to create a report without calling and payment of the service, support deadline can reach 365 business days.
Avaya UCaaS Plan
