Zronic
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Zronic is a cloud-based live chat software for online businesses that allows easy onboarding of agents and embedding of the widget on a website. It offers an affordable pricing plan and customizable live chat widget to address queries from potential prospects in real-time. The software allows effective management of operators, chats, group conversations, and more from a centralized location.
Strengths
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Ease of use
Intuitive interface and simple navigation
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Customization
Flexible and customizable features to fit specific business needs
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Integration
Seamless integration with other software and tools
Weaknesses
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Limited features
Lacks some advanced features compared to competitors
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Pricing
Relatively expensive compared to similar products
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Customer support
Inconsistent and slow customer support
Opportunities
- Growing demand for SaaS products in the market
- Opportunities to form partnerships with other software providers
- Potential to expand product features and offerings
Threats
- Intense competition from established and emerging competitors
- Increasing concerns over data security and privacy
- Potential impact of changing regulations and compliance requirements
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https://www.zronic.com
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Zronic Plan
Zronic's pricing strategy offers a free version with limited features and a paid version with additional features for $9.99/month.
Basic
8
Yearly subscription
1 agent
5 departments
5 live conversations
3 widgets
Group chat
Share files
Chat transfer
Upload chat icons
365 days history
Customer feedback
Canned responses
Chat bots
Proactive messages
Pre-defined answers/texts
Email chat transcript
Offline form
Push notification
Set business hours
Whats app chat
Starter
3
Yearly subscription
1 agent
2 departments
2 live conversations
1 customizable widget
Upload chat buttons
30 days chat history
Customer feedback
Canned responses
Chat bots
Proactive messages
Pre-defined answers/texts
Email chat transcript
Offline form
Push notification
Set business hours
Whats app Integration
Professional
30
Yearly subscription
4 agents
10 departments
15 live conversation
10 customizable widgets
Group chat
Share files
Chat transfer
Upload chat icons
365 days chat history
Customer feedback form
Canned responses
Chat bots
Proactive messages
Pre-defined answers/texts
Email chat transcript
Offline form
Push notification
Set business hours
Whats app chat
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