ZOOM International
4.7
2
ZOOM is a software that helps contact centers improve revenue and customer retention by enhancing customer interactions.
Strengths
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Ease of use
Simple and intuitive interface
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Integration
Seamless integration with other software
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Scalability
Ability to handle large volumes of data
Weaknesses
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Pricing
Relatively expensive compared to competitors
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Limited features
Lacks some advanced features offered by competitors
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Customer support
Customer support can be slow to respond
Opportunities
- Growing demand for call center software
- Opportunity to add new features to stay competitive
- Opportunity to form partnerships with other software providers
Threats
- Intense competition from established players and new entrants
- Potential impact of economic downturn on demand for call center software
- Potential security breaches and data privacy concerns
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ZOOM International Plan
ZOOM International offers a range of pricing plans with varying features, starting at $14.99/month for the basic plan.
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