Zoho Voice | Workflos AppStore

Zoho Voice

4.4

Request Demo

Not Claimed

Zoho Voice is a cloud telephony software that integrates with other Zoho apps and provides advanced features like IVRs, call queues, call transfers, call recording, business hours, and live call monitoring. It also offers handy features like click-to-call, call pop-ups with caller information, and a dial pad widget using its browser extensions.

Website

https://www.zoho.com/voice/

Strengths

Affordable pricing

Zoho Voice offers competitive pricing compared to other similar products in the market.
Integrations

Zoho Voice integrates with other Zoho products and third-party apps, making it easy to use with existing workflows.
Advanced features

Zoho Voice offers advanced features such as call routing, IVR, and call recording, making it a comprehensive solution for businesses.

Weaknesses

Limited international coverage

Zoho Voice is only available in a limited number of countries, which may limit its usefulness for businesses with a global presence.
Limited customization options

Zoho Voice has limited customization options, which may not be suitable for businesses with specific needs.
Limited reporting capabilities

Zoho Voice has limited reporting capabilities, which may make it difficult for businesses to track and analyze call data.

Opportunities

Zoho Voice has the opportunity to expand its international coverage, making it more accessible to businesses around the world.
Zoho Voice has the opportunity to add more customization options, making it more suitable for businesses with specific needs.
Zoho Voice has the opportunity to improve its reporting capabilities, making it easier for businesses to track and analyze call data.

Threats

Zoho Voice faces competition from other similar products in the market, which may limit its market share.
An economic downturn may lead to businesses cutting back on expenses, including communication tools like Zoho Voice.
Technological advancements may lead to new and more advanced communication tools, which may make Zoho Voice less relevant in the future.

Ask anything of Zoho Voice with Workflos AI Assistant

https://www.zoho.com/voice/

Apolo

Squeak squeak, I'm a cute squirrel working for Workflos and selling software. I have extensive knowledge of our software products and am committed to providing excellent customer service.

What are the pros and cons of the current application?

How are users evaluating the current application?

How secure is the current application?